Startups
Wheely-goWheely-go is an innovative technological solution for wheelchair lending, equipped with location sensors in both indoor and outdoor spaces. This technology enables real-time wheelchair location and ensures efficient management and precise control.
The Wheely-go system loans a wheelchair to users using a unique code. This registration system can integrate fees or payments for improper use, ensuring a safe and efficient service.
The goal is to improve the autonomy of people with reduced mobility during their visits to specific buildings, areas, or infrastructure, as well as making life easier for caregivers and staff.
The Wheely-go system loans a wheelchair to users using a unique code. This registration system can integrate fees or payments for improper use, ensuring a safe and efficient service.
The goal is to improve the autonomy of people with reduced mobility during their visits to specific buildings, areas, or infrastructure, as well as making life easier for caregivers and staff.
Address
Carrer de Palamós 56, 17200 Palafrugell, Spain
Commercial Register
ST SENSOR DATA SL
B13651815
Details
Customer Problem
Hospitals face a persistent and largely unquantified operational failure in mobility management. Every year, the average hospital loses 20 or more wheelchairs and scooters to theft, misplacement and abandonment across wards, car parks and external areas. The instinctive response — purchasing more devices — results in fleets 2 to 3 times larger than operationally necessary, generating significant and recurring capital waste.
The human cost is equally significant. Nurses and auxiliary staff routinely spend part of their shift locating, retrieving and redistributing mobility devices — time taken directly from patient care. No system exists to track this cost, so it goes unchallenged.
For the 18% of the population who need occasional mobility support — elderly patients, post-surgical visitors, people accompanying relatives — no autonomous option exists at the point of need. They depend entirely on staff availability, wait without certainty, or go without support. This reduces autonomy, increases caregiver stress, and generates avoidable dissatisfaction at the first point of contact with the facility.
Hospitals also have zero real-time visibility over fleet location, usage, or maintenance status. Procurement and operational decisions are made without data. Accessibility compliance is difficult to evidence. And patient experience is undermined before any clinical interaction has begun.
The result is a systemic failure that costs hospitals money, costs staff time, and costs patients and families their dignity — every day, in every facility across Europe.Business Model
Wheely-go operates on a hybrid model combining one-time hardware revenue with predictable monthly recurring SaaS fees — structured to fit within existing hospital procurement categories rather than requiring a new budget line.
Hardware installation covers docking stations, IoT devices, embedded sensors, GPS and BLE tracking components, and full system integration with existing hospital platforms. The investment is calibrated to facility size and operational scope. Critically, it replaces — and significantly reduces — the existing wheelchair and scooter fleet budget, since validated deployments show fleet right-sizing reduces device needs by 60 to 70%.
Monthly SaaS fee is recurring and scales with facility size. It covers cloud platform access, real-time indoor and outdoor device tracking, geofencing and anti-theft alerts, usage analytics, predictive maintenance monitoring, automatic user communications and ongoing technical support.
The financial case for the buyer is built on measurable operational savings — from theft and loss elimination, clinical staff time recovered, and fleet right-sizing — that in validated deployments outpace the total cost of ownership well within the first year.
Beyond the initial payback period, the recurring SaaS fee continues generating compounding value through operational data, accessibility compliance evidence and continuous fleet optimisation — positioning Wheely-go as a long-term infrastructure partner rather than a one-time capital purchase.Technology Description
Wheely-go is an integrated IoT platform designed for the autonomous management of shared mobility devices — wheelchairs and scooters — in healthcare facilities, transport infrastructure and public spaces.
The platform architecture combines four core components. Self-service terminals allow users to access and return mobility devices independently, without staff involvement, using a unique time-limited identification code delivered via SMS. Connected device tracking uses a combination of wireless technologies to provide continuous location data across both indoor and outdoor environments, enabling real-time fleet visibility at all times. Geofencing and alert systems define authorised usage zones and trigger automated notifications to users and facility managers when devices exit defined perimeters or exceed loan periods, eliminating loss and theft without manual supervision. Cloud management dashboard aggregates fleet data into an operational interface providing usage analytics, device availability metrics, maintenance status indicators, battery monitoring and accessibility compliance reporting.
The platform is designed for institutional deployment at scale, with multi-site management capability and role-based access for different user profiles including operational staff, facility managers and system administrators. Integration interfaces are available for hospital information systems, enterprise resource planning platforms and customer relationship management tools.
The solution is hardware-agnostic and compatible with standard wheelchair and scooter models, enabling deployment without modification to existing mobility equipment or infrastructure.
All data is processed and stored in a secure cloud environment, with communication protocols designed to meet healthcare sector requirements.Market Description
Three versions, public-safe, no competitive intelligence:
SHORT VERSION — ~80 words
Wheely-go targets hospitals and healthcare campuses across Europe that manage shared mobility fleets for patients, visitors and caregivers. The primary market comprises both small community hospitals and large academic or specialist centres — any facility that receives significant daily footfall and provides wheelchair or scooter lending as part of its patient access and accessibility services. Initial focus is on Spain, France, BENELUX and Germany, expanding progressively across the European Union through direct sales, pilot programs and distribution partnerships.
STANDARD VERSION — ~150 words
Wheely-go targets the European hospital market — one of the largest and most structurally consistent institutional markets on the continent, with more than 15,000 hospital facilities across the EU operating mobility fleets for patients, visitors and caregivers.
The addressable market spans two primary segments. Small and medium community hospitals, which typically manage limited wheelchair and scooter fleets with minimal tracking capability and high rates of device loss. And large academic, specialist and university hospitals, which operate larger fleets across complex multi-building campuses and face proportionally greater operational and compliance challenges.
Both segments share the same structural problem: mobility fleet management that is manual, reactive and invisible — with no real-time data, no loss prevention, and no usage analytics.
Geographic focus begins with Spain and France, expanding to BENELUX and Germany within the first year, and progressively covering the broader European Union through direct sales, hospital pilot programs and strategic distribution partnerships.
LONG VERSION — ~250 words
Wheely-go targets the European hospital and healthcare campus market — a large, geographically distributed and structurally homogeneous institutional market with consistent operational challenges across all facility sizes and national healthcare systems.
The European Union counts more than 15,000 hospital facilities, ranging from small community hospitals serving local populations to large academic medical centres, specialist orthopaedic and rehabilitation hospitals, and multi-site university hospital groups. All share a common characteristic: they receive significant daily patient and visitor footfall, and they provide — or are expected to provide — wheelchair and scooter lending as part of their patient access, accessibility and visitor services.
The market segments into two primary tiers. The first comprises small and medium community hospitals, typically operating a limited fleet with no tracking infrastructure, high rates of device loss, and mobility management handled informally by nursing and auxiliary staff. The second comprises large hospitals and specialist centres, which manage larger and more complex fleets across multiple buildings and departments, face greater regulatory and accessibility compliance obligations, and have established procurement processes for innovation and technology adoption.
Both tiers are underserved by existing solutions. No dominant platform currently addresses the combination of autonomous self-service access, real-time indoor and outdoor tracking, and institutional fleet management in a single integrated system designed specifically for the healthcare environment.
Geographic entry focuses on Spain and France, where STERNA has established institutional relationships and active commercial activity. Expansion to BENELUX and Germany follows within the first operational year, with broader European Union coverage achieved through direct sales, hospital pilot and innovation procurement programs, and strategic distribution and channel partnerships.USP
Wheely-go occupies a unique position in the mobility management market, combining capabilities that existing solutions address only partially or in isolation.
The only complete self-service system for healthcare mobility. Most asset tracking solutions tell institutions where a device is. Wheely-go tells institutions where every device is, who has it, when they took it, when it should be returned — and enforces that return automatically, with zero staff involvement. No human intervention is required at any point in the lending, tracking or recovery cycle.
Indoor and outdoor tracking in a single platform. Wheely-go operates continuously across both indoor environments — using wireless location infrastructure — and outdoor areas using GPS, providing uninterrupted visibility regardless of where devices travel within or beyond the facility perimeter.
Compatible with existing equipment. The platform integrates with standard wheelchair and scooter models without modification, protecting existing fleet investment and eliminating the need for proprietary hardware replacement. Deployment does not require infrastructure rebuilding.
Designed for healthcare, not adapted to it. Wheely-go is built from the ground up for the operational, regulatory and patient experience requirements of healthcare environments — including integration with hospital information systems, accessibility compliance reporting, and patient-facing communication through standard mobile channels.
Validated in real deployment. Wheely-go is the only solution in this category with independently verifiable results from a live hospital deployment — a 100% device return rate, zero thefts recorded, a 60 to 70% reduction in fleet size required, and user satisfaction scores between 91 and 97%. These results are not modelled or projected. They are measured.Finance Data
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